Secondary Market Services

Our team has a targeted go-to-market strategy to assist our distribution partners in moving the inventory they support from our manufacturers.  

We work closely with our distributors’ sales teams to identify the key stakeholders in the secondary market – contractor, engineer, developer, building owners, etc. – and show each of them how using our manufacturers’ products will be profitable to their project.  

Additionally, our sales team has built strong individual relationships with owners and decision-makers at various levels of the secondary market.  

Training has always been a key element of what we do at Preferred Sales.  As new individuals start a career in the trades and equipment technology continues to become more complex, our team works tirelessly to educate our partners in the field on proper install and troubleshooting for our manufacturers’ products. 

From complex topics such as hydronics and condensing equipment to the basics of solvent welding PVC pipe, our experts in the field are working with distributors and contractors to ensure they get the support needed when putting their faith in our manufacturers.  

We host regular trainings at our offices across the Preferred Sales territory in addition to supporting training efforts through any of our distribution partners.  

We are fortunate to have a very skilled team of design, startup, and troubleshooting experts who assist our partners in the field.  

Some days it’s a consultation with an engineer on how to make our equipment work with other products in a system. Other days we are helping contractors dial in condensing equipment or commission a VRF system.  

And sometimes, even the best installs hit a few bumps in the road. That’s when our team is there to help a contractor in need with the troubleshooting strategies necessary to get a system back online.